This Cookie Policy explains how cookies and similar tracking technologies are used on the Casumo Casino website. By continuing to use the services of the platform, you acknowledge and accept the use of cookies as described in this document.
1. What Are Cookies
Cookies are small text files placed on your device when you access the website. They enable recognition of your browser, storage of certain information, and improvement of the functionality and security of the platform. Cookies may either be deleted automatically when the user closes their web browser, known as session cookies, or stored on the user’s computer to facilitate future visits to the website, known as persistent cookies.
2. Types of Cookies Used
2.1. Essential Cookies
Essential cookies are necessary for the basic operation of the website. They enable core functions such as account authentication, session management, secure access to member areas, and fraud prevention. Without these cookies, certain features cannot be accessed and transactions cannot be completed. Essential cookies do not require user consent, as they are required for contract performance.
2.2. Functional Cookies
Functional cookies store preferences and settings, including language selection, regional settings, and session continuity. These cookies support a consistent experience by reducing the need to re-enter information during each visit.
2.3. Analytics Cookies
Analytics cookies are used to collect aggregated, non-identifying data about how visitors interact with the website. This information assists in improving site performance, identifying technical issues, and optimizing user interface design. Analytics cookies may also be used to provide social media features and to analyse traffic across the platform. Analytics cookies do not store personal, financial, or game-related data.
2.4. Advertising and Marketing Cookies
Advertising and marketing cookies track visits and registrations to deliver relevant promotional messages and to reduce repetitive advertisements. These cookies may also be used to measure the effectiveness of responsible gaming communications and to support compliance with advertising standards applicable in Canada.
2.5. Third-Party Cookies
The website may use third-party cookies from service providers that assist with activity tracking, security monitoring, and marketing analysis. These third parties operate under their own privacy policies. Before consenting to the use of such cookies, users are advised to review the applicable third-party terms and policies.
3. Cookie Duration
Session cookies are automatically deleted when the browser is closed. Persistent cookies remain on the device for periods ranging from 30 to 90 days, depending on their specific purpose. Cookies used for affiliate tracking and regional preferences typically have longer durations to support continuity across visits.
4. Managing Your Cookie Preferences
Users have the right to control which cookies are placed on their devices. We can store cookies on the user’s device if they are strictly necessary for the operation of this site; for all other types of cookies, we need to obtain the user’s consent. When visiting the website, users are requested to accept or manage their cookie settings at that time. Consent for non-essential cookies may be withdrawn at any time through the following methods:
- Browser settings: Most browsers allow blocking, deletion, or notification regarding cookies. Users can also delete all cookies already on their device and set most browsers to prevent them from being placed. The help section of the browser should be consulted for specific instructions.
- Cookie preference tools: Where available, preferences may be adjusted through on-site cookie management tools.
If you delete or refuse cookies, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
5. Data Protection and Privacy
Cookies do not store sensitive information such as payment details, account passwords, or complete game history. All data collected through cookies is processed in accordance with the Privacy Policy of the platform and applicable privacy regulations. Technical and organizational measures are implemented to protect cookie data from unauthorized access or misuse.
6. Legal Basis for Cookie Use
Cookies are used on the following legal grounds and related lawful bases:
- Contract performance: Essential cookies are necessary to provide services requested by the user, including account access and secure transactions.
- Legitimate interests: Functional, analytics, and security-related cookies support the legitimate interests of maintaining a safe, efficient, and user-friendly platform.
- Consent: Advertising and third-party cookies require explicit user consent, which may be withdrawn at any time.
7. Compliance with Canadian Regulations
Cookie practices are aligned with Canadian privacy laws and regulations governing online gaming in jurisdictions where the platform operates. In Ontario, cookies may be used to support compliance traceability and responsible gaming enforcement measures required by the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario.
8. Your Rights
Users have the right to:
- Access information about the cookies used and the data collected through them.
- Request correction or deletion of data associated with cookies, subject to legal and operational requirements.
- Withdraw consent for non-essential cookies without affecting access to essential services.
To exercise these rights, users should contact the support team through the designated privacy request form or the listed privacy contact channels available on the website.
9. Updates to This Policy
This Cookie Policy may be updated periodically to reflect changes in technology, legal requirements, or operational practices. The effective date of the current version will be indicated at the top of this document. Continued use of the website after any update constitutes acceptance of the revised policy.
10. Contact Information
For questions or concerns regarding the use of cookies, or to submit a data access or deletion request related to cookie data, users should contact the privacy team through the support channels provided on the website.